Quick Start · From Account Setup to Connection

VPN Subscription and Client Setup

Set up your account and plan in the dashboard, then import your subscription on your device. Once the server list appears, connect and check that traffic is taking the intended route.

Interfaces vary across platforms and clients. An option may be called “Subscription,” “Configuration,” or “Import Link.” This guide covers the general steps; follow the dashboard and your current client for download instructions, import options, and system permissions.

Create an Account and Save Your Login Details

Open the account creation page in the YuanVPN dashboard and follow the prompts to choose a username and password. No email address is required—just a username and password. Choose a username that’s easy to recognize and enter accurately. Set a unique password; don’t reuse one from another site. Before submitting, check your entries, especially letter case and any spaces added by your input method.

After creating your account, make sure you’re in the dashboard rather than still on the login page. If prompted to log in, use the username and password you just set. Save these details before switching devices; you’ll use the same account to check plans, get your subscription, or contact support. Your client connection password is different from your dashboard password. Don’t enter your login details in an import window unless you trust its source.

The dashboard manages your account, orders, and subscription; the client handles the actual connection on your device. Creating an account doesn’t connect a device to a server. Next, choose a plan, get your subscription, and import it into the client. If you already have an account, you can sign in to the dashboard and continue without creating a separate account for each device.

Choose a Plan and Confirm Your Payment

Open the plans section in your dashboard and decide whether you prefer a monthly subscription or a data package. Monthly plans are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly on the day your plan starts, not at the beginning of each calendar month. If you’re new, consider how you’ll use it—browsing, AI tools, or video streaming—instead of choosing based on price alone.

Data packages are consumed as you use them and never expire: ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. They’re billed differently from monthly subscriptions, so compare the price, data allowance, and your usage habits rather than treating the package price as a monthly fee. Not sure which option fits? Check the full details on the pricing page, then return to your dashboard.

On the order confirmation page, check the plan name, price, and data allowance, then choose Alipay, WeChat Pay, or USDT as prompted. After paying, return to the dashboard and confirm that your order and plan status have updated. Closing the payment page doesn’t necessarily mean the order has synced. If the status hasn’t changed yet, check your order history; don’t pay again just because you weren’t redirected to the original page.

All plans allow unlimited simultaneous devices and include a 14-day refund policy; see the Terms of Service for full details. If you upgrade a monthly subscription mid-cycle, the price difference is converted into remaining days; follow the details shown in your dashboard. Once your plan status is confirmed, get your subscription. Payment and import are separate steps—reimporting won’t resolve an order status issue.

Get Your Subscription and Import It into a Client

Open your account overview in the dashboard and find the subscription section. Think of the subscription link as the way a client retrieves server configuration. It isn’t a regular web address or an installer. The client uses it to load the available servers; pasting it into a browser’s address bar won’t import it into the client.

If the dashboard offers an import option for your client, install the client first, then follow the dashboard prompts to open it. If your browser asks whether to open an app, check the app name before continuing. If the client doesn’t open, copy the subscription link instead: go to the client’s subscription or configuration page, add a remote configuration, and paste the link. See the next section for platform-specific steps.

Copy the entire link. Don’t remove parameters or add spaces at either end. If you’ve copied something else since, your clipboard may have changed; copy the link again from the dashboard. After importing, check the configuration name and server list in the client. This step is complete only when a valid configuration appears.

Your subscription link is tied to your account, so keep it as secure as your login details. Don’t post it publicly or include it in shared documents or screenshots. When contacting support, describe the import issue and any error message; you don’t need to send the full link. If you think the link may have been exposed, check whether the dashboard offers a reset option. If you’re unsure, contact support through a ticket. For more details, visit the Help Center.

Import on Your Platform and Check the Server List

Download the client from the dashboard; there’s no need to search for an installer. Sign in to download on Windows, macOS, Android, or Linux. You’ll need to be signed in to get your subscription, and an active plan is required for iOS downloads. The steps below cover desktop and mobile platforms; interfaces may differ, so there’s no need to match every setting across devices.

Windows: Find the Subscription or Configuration Option

Sign in and open the dashboard’s download section to get the YuanVPN desktop client for Windows. Install it by following the prompts. In the client, look for a page called “Subscription,” “Configuration,” or something similar. Choose the option to add a remote link and paste the subscription copied from your account overview. If the dashboard supports direct import, you can start there instead and allow your browser to open the installed client when prompted.

Save the configuration, then update or refresh it. Check that the server list appears and select the imported configuration. The system may ask for permission the first time you connect; allow it after confirming the prompt comes from the current client. Avoid running other proxy tools at the same time, so it’s clear which app is handling your traffic. After importing, follow the connection verification steps on this page.

macOS: Allow the App to Run, Then Add a Remote Configuration

Get the YuanVPN desktop client for macOS from the dashboard, then install and open it using the download instructions. If macOS asks you to confirm that the app can run or requests permission for a network extension, verify the app’s source and follow the system prompts. Don’t change unrelated security settings just to continue the installation.

Open the client’s configuration manager and choose the option to add a subscription or import from a link. Paste the full subscription and save it. If the client is in the menu bar, open its main window or configuration menu from there. After the update completes, check that server names are listed and that the newly imported configuration—not an older one—is active. Then connect.

Android: Import a Subscription and Allow the Connection

Get the YuanVPN Android client from the dashboard’s download section and install it as prompted. If Android asks you to allow app installations from this source, first confirm the file came from your dashboard, then follow the prompt. Open the client and go to its subscription or configuration page. Add your subscription using an available option, such as adding a link or importing from the clipboard.

Save and update the configuration, select a server, and connect. Android may show a system prompt asking for permission to establish a VPN connection. This lets the client handle network traffic on your device. Confirm the request comes from the current client, then allow it and check the status bar and client. If access differs between apps, note which app is affected and test it separately; don’t rely on the status icon as proof that all traffic is routed the same way.

iOS: Install and Import Your Subscription Using the Dashboard Instructions

Sign in to the dashboard and make sure your plan is active, then open the iOS download section for instructions on getting the YuanVPN client. Use the download option shown in the dashboard. Once installed, open the client. If the dashboard offers a matching import option, follow its prompts; otherwise, look for an option in the client called Subscription, Configuration, or Add Link, and paste the subscription from your account overview.

After updating the configuration, check the server list, choose a server, and connect. If iOS asks to add a VPN configuration, verify the app and follow the prompts. If no servers appear after import, don’t add the same link repeatedly. Check that the subscription is complete and the configuration update succeeded, then confirm your plan status in the dashboard. Linux users can follow the relevant download instructions and use the same sequence: get the subscription, import the configuration, and update the server list.

Connect to a Server and Verify Cross-Border Access

Make sure the client has a valid configuration and server selected before connecting. Desktop clients may require you to enable the system proxy or follow prompts to route network traffic through the client; mobile clients typically need system VPN permission. Each mode may affect different apps. For your first connection, use the recommended settings in the client’s download section. Avoid changing proxy mode, DNS, and routing rules all at once, or it will be harder to identify the cause of any issue.

After connecting, open a browser and visit an international site you want to use. Check that the page loads and you can continue through its sign-in process. Then use a trusted public IP lookup page to check whether the apparent location matches the selected server. This only shows the route used for that lookup; it doesn’t prove that other apps use the same route. With split tunneling, some sites may continue using their original route by design.

Next, open the AI tools, email apps, or streaming apps you actually use, and check that pages load, sign-in works, and content plays. If a site works in your browser but not in an app, fully close and reopen the app, then check whether it has its own proxy settings. Access to streaming content and AI tools may also depend on your account region, platform rules, and service availability; a server’s location alone doesn’t guarantee every feature will work.

If the client says it’s connected but websites won’t load, first confirm your regular internet connection works, then check the active configuration, selected server, and system proxy status. You can try another server from the existing list and test again, but avoid changing unrelated system settings. For server selection advice, see the Servers page. If you can’t connect, configuration updates fail, the connection drops in the background, or DNS isn’t working, follow the relevant steps in Troubleshooting. This guide doesn’t cover advanced configuration.

Keep the configuration you’ve verified and make a note of your platform and connection mode. When the server list needs updating, update the existing subscription rather than creating another account or adding the configuration again. To contact support, submit a ticket through your dashboard with your operating system, client name, the step where the issue occurred, and a screenshot with sensitive details obscured. Don’t include your password or full subscription link.

Final Checks

You’re ready for everyday use once you’ve imported your subscription, can see servers in the client, and have confirmed your chosen apps work after connecting. Check the Help Center for account or order questions. For connection issues, follow the matching troubleshooting steps.

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